As you may be aware, The Daily Mail (5th February and 18th February) published articles accusing Motability of “hoarding £2.4 billion and paying its boss £1.7 million” here’s a link to the article http://dailym.ai/2Cp2jUF and http://dailym.ai/2CpQbT2. Both Motability and Motability Operations have now published letters setting out clarifications of some of the accusations made in the debate, and these are on their websites http://bit.ly/2HBmYZv
Following this coverage, a parliamentary select committee initiated by Esther McVey, formerly the Minister for Disabled People and now Secretary of State for Work and Pensions, is to undertake an “investigation”. Frank Field MP will chair the committee.
I’d like to spend a moment or two remembering the Motability journey if you’ll pardon the pun. I remember the days of the infamous three-wheeled invalid carriage and the feeling of being treated like a second-class citizen regarding personal transport, travel and independence. Buses, trains and taxis were mostly inaccessible, and many severely disabled people relied on the goodwill of others to get around.
The Motability Scheme began back in 1977, and it made a difference, but for a long time, it wasn’t great. Back then it felt like the staff were doing you a favour by allowing you to lease a car, rather than recognising that you chose to hand over your Mobility allowance to get it. The Scheme was bureaucratic and complicated, if, for example, you scratched your car while loading your wheelchair, you were penalised. It seemed back then that the focus was on the car rather than the disabled person.
Since his appointment over ten years ago, the current CEO of Motability Operations, Mike Betts, and his team have entirely transformed the organisation, and as a result, the Scheme has seen a massive increase in its disabled customers. Motability Operations is now a commercial organisation with a real understanding of the needs of disabled people. It has a supportive infrastructure and an enlightened business model. This approach has resulted in a better deal for its 600,000 disabled customers, with excellent customer service that’s available to all. The Daily Mail has chosen to mislead and confuse these facts in its story quite deliberately.
I should declare an interest at this point. I have been a long-time supporter of the Motability Scheme, and I’m a satisfied customer.
It wouldn’t be overdramatic to say that some of these recent accusations amount to an attack on the Scheme, and the way it is run. We need to ensure that everyone is made aware of the facts and that we demonstrate our support for the values of the Scheme, personal, choice, independence, control and outstanding customer service.
Those of you who know me reasonably well will know that I’m a bit of a petrol head. I simply love driving! I know that’s not terribly cool theses days given the effects on the planet, but I blame my obsession on the fact that I’m a wheelchair user and as a result, I love the freedom that driving gives me.
In my time I’ve driven some pretty incredible motors. My journey started way back in the 1960’s with the appropriately named Tippen Delta 2 a three-wheeled invalid carriage supplied by the then Ministry of Health which preceded the Motability Scheme. I managed to overturn my aptly named “Tippen” on several occasions. These vehicles were primitive, unreliable and eventually banned from Britain’s roads in 2003 as they were deemed to be too dangerous! Those of us who survived this unique driving experience used to wonder whether this was a secret initiative designed to reduce the population of disabled drivers!
After seven years of crashing around in invalid carriages, I bought my first “proper” car a used two-seater sports car the MG Midget; a Porsche-engined VW Beetle followed, then a Saab Aero. I ended this extravagant period of my life with a BMW 5 Series, a Mercedes E class estate and finally a Range Rover!
The invalid carriage was an ill-equipped, unreliable and dangerous vehicle but I loved it. I still remember the pleasure and excitement of being able to go out when I pleased; I could go where I wanted and most of all I had control and choice. The Range Rover provided all of the same benefits but with leather seats!
As I’ve got older and my physical abilities have waned I’ve moved from walking on crutches to using manual wheelchairs and now to powered wheelchairs. This physical deterioration has had a profound effect on what vehicles I am now able to drive. The observant among you will quickly realise that you can’t fit a large powered wheelchair into most saloon cars. My solution has been to use wheelchair accessible vehicles (WAV) supplied via the Motability Scheme. So the wheel has turned full circle!
The Motability Scheme is a far cry from the old invalid carriage days and has provided complete driving solutions to hundreds of thousands of severely disabled people for years; incidentally, they celebrate their fortieth anniversary in May. I’ve variously leased through the Scheme a Chrysler Voyager, a VW Transporter and currently a VW Caddy. All accomplished, reliable vehicles but not quite BMWs although the costs including adaptations are not that different.
For many severely disabled people, their only real option for independent travel is the Motability Scheme, but the government’s recent changes to the benefits system are having a profound negative effect. Since 2013 51,000 people have had to return their Motability vehicles because they failed to satisfy the new criteria used to qualify for higher rate personal independent payments (PIP). It is estimated that the final figure will be closer to 150,000 returned vehicles. What lies behind these numbers are individual human stories. Disabled people are potentially losing their jobs because they can’t get to work, being prevented from seeing family and friends, stopped from going on holiday, reliant on others for medical appointments, shopping and leisure pursuits.
The Motability Scheme plays a vital role in ensuring that disabled people can live independently. For many of those who use the Scheme, it is the only way they can afford to lease an appropriate vehicle for their level of impairment. The draconian measures being used to reduce the benefits bill are having a devastating and disproportionate impact on the lives of many disabled people, for those who rely on PIP in order to fund their personal transport, the future looks very bleak indeed.
It’s one thing to have less money to spend, most of us have been through that, it’s quite another to also lose your ability to live independently.